PRIVACY POLICY

Our Privacy Policies


PRIVACY POLICY :

LaundroKart is strongly committed to providing our customers a safe online experience and protecting the safety of all customer and users while offering best quality user experience. Please read and understand this Privacy Policy carefully before using the website (including the mobile application). Your use or access the website and/or the mobile application shall constitute your agreement to this Privacy Policy. If you do not agree with our policies and our practices as described in this policy, your choice is to not use the site. This Privacy Policy shall form a part of the Website and Mobile application Terms of Use. You expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

WHAT DO WE DO WITH YOUR INFORMATION ?

When you access or register on our website (including mobile sites) and/or mobile application, you make a purchase from our online store www.laundrokart.com or mobile application LaundroKart we collect your personal information including name, telephone number/ mobile number, your location, IP addresses, the type of mobile device or operating system in use (e.g., Andriod or Windows), the type of browser being used by the visitor (e.g., Goodle Chrome), the number and frequency of visitors to LaundroKart Websites and/or the mobile application. When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We will use your personal information to enable you to use the features available on our website (including mobile sites) and/or mobile application. Further, with your permission, we may send you emails about our store, new products and other updates. You will have the option to unsubscribe from such emails if you wish to at any time.

In case of the LaundroKart mobile application, you can unregister yourself and uninstall the application from your mobile device whenever you want to.

Please do not include any personal information, personally identifiable information or sensitive personal information unless specifically requested by us as part of the registration or other applicable processes. If we determine that any information you have provided or uploaded violates the terms of this Privacy Policy, we have the right, in our absolute discretion, to delete or destroy such information without incurring any liability to you.

HOW DO YOU GET MY CONSENT ?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

At any time you may withdraw your consent by writing to support@laundrokart.com.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to unsubscribe from the same.

If after you opt-in, you change your mind, you may withdraw your consent and unsubscribe at any time, by contacting us at 203/205 Mint plaza, Green Glen layout, bellendur, bangalore , India or mailing us at: support@laundrokart.com.

DISCLOSURE :

We may disclose your contact information to third parties, such as courier service providers, to fulfill the transactions you have completed on our website or through the mobile application. We may also disclose your information if we are required by law to do so or if you violate our Terms of Use, to the extent necessary to pursue further action.

THIRD PARTY SERVERS :

Our web store and all information you provide on our website is hosted on third party servers, which may or may not be in India.

PAYMENT :

All payments made on the website are made through third party payment gateways. Your purchase transaction data (including any personal information and sensitive personal information or data) is stored by such gateways as is necessary to complete your purchase transaction.

THIRD-PARTY SERVICES :

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information you are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

THIRD PARTY LINKS :

When you click on third party links on our site, they may direct you away from our site. This Privacy Policy does not apply to, nor do we take any responsibility for, any information that is collected by any third party either using the site or through any third party links on the site or through any of the advertisements or through BOTS. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY :

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

COOKIES :

Cookies: A Cookie is a piece of data stored by a website within a browser which enables the browser to remember information specific to a given user such as clicking particular buttons, logging in, or having read certain pages on our site. You can set your browser to notify you when you are sent a cookie, and you can decide whether or not to accept it. You may decline these cookies by changing your browser settings, if permitted. However do note that this may impact certain features of the site or your user experience in using the site. The collection of data may in most cases be automatic.

Your session log information on our site includes your navigation within the site, source of traffic, IP address location, browser type, browser language, operating system, date and time of request etc.

AGE OF CONSENT :

By using this site and/or mobile application you represent that you are at least 18 years of age and otherwise competent to enter into valid contracts. If you are not of the requisite age you are not to provide any information. If it comes to our attention that any information shared here under pertains to an individual under the age of 18 years, such information will be deleted without notice to you.

CHANGES TO THIS PRIVACY POLICY :

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

How does laundrokart.com utilize user or customer information?

We only collect user or customer information as required to conduct our business and to enable us to provide services to our users and customers. We do not sell or rent this information to third parties.

User and customer information will be shared with our subsidiaries, affiliates and partners which are also involved in delivering the service to you as a customer in your buying process. We will also need to share some or all of your information as governed in the case of acquisitions by or mergers with other business entities.

QUESTIONS AND CONTACT INFORMATION :

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Grievance Redressal Officer at ComplianceOfficer@laundrokart.com or by writing to The Grievance Redressal Officer, C/o 203/205 Mint plaza, Green Glen layout, bellendur, bangalore , India 560071. All requests will be addressed no later than thirty (30) days from the date such a request is made.

Do note however, that we reserve the rights to save any usage information and you are not entitled to seek the deletion of the same. We may at our sole discretion permit or deny the change of any information, if we believe the same is required to observe applicable laws.